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How to reach us for assistance

General Information
How to get in touch with us

Licensing
What to do if you're having a licensing problem

Technical Support for North and South America
Important hotline information

Electronic Mailing List
How to subscribe

Support For International Customers
How to get the help you need around the globe

SOFTIMAGE Asia

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SOFTIMAGE Italy

SOFTIMAGE Japan

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Types of Support
The different product support services you can subscribe to

Product support

Update support

Maintenance support

Per incident support

Support Policies
Something goes wrong; here's what happens

General

Reporting incidents and defects

Problem investigation

Guidelines for limited support
There's a platform requirement to help you make the most of our applications

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